Homebase local businesses succeed with Homebase Payroll
Homebase is a workforce management platform that supports hourly workers with scheduling, time clocks, onboarding, communication, and now—payroll.
Company info
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Homebase
Industry
Workforce Management
Company Size
Private, <500 employees
HQ
San Francisco, CA
Meet Homebase
Homebase helps more than 100,000 local businesses manage their hourly teams, with hiring, onboarding, scheduling, time clocks, messaging, HR, and more. Businesses look to Homebase to simplify paperwork, automate tedious tasks, and help them manage with their teams.
2x
increase in platform engagement
50%
reduction in payroll support tickets
20%
increase in operational efficiency
The Problem
Payroll was a core part of serving local businesses. Homebase knew that many of their customers were spending several hours per week preparing, reviewing, and running payroll for their employees, outside of the Homebase platform. They were stuck with legacy payroll tools that weren’t built for the nuances of payroll for hourly workers.
The following are just a few of the challenges small businesses encounter with employee payroll:
- Exporting employee and time tracking data then uploading or manually entering it into hard-to-use “accounting-speak” payroll tools
- Calculating payroll while navigating the complexities of hourly wages, such as overtime, breaks, and labor law compliance
- Collecting and filing taxes, on the federal, state, and local level
- Giving employees easy access to their hours worked, wage information, and paystubs
It was no surprise that Homebase customers had been asking them to offer a payroll solution to help solve these challenges. The only problem was, building a payroll product from scratch would take them years, and buying a solution would cost millions of dollars.
"We’ve always thought of payroll as a natural extension of our product, but the complexity had made it near-impossible to build. Now, working with Check, we’re raising the bar for how business owners can manage their companies — and pay their people."
The Solution
Homebase knew there had to be a better way to build a payroll business. Using Check’s embedded payroll API, Homebase was able to build a payroll product right into their platform in months, rather than years.
In a matter of clicks, Homebase customers can now turn their timesheets into hours and wages in payroll. Homebase automatically calculates taxes and paychecks, sends direct deposits to employees, and files payroll taxes powered by Check.
With payroll, Homebase is able to solve a huge headache for their customers and bring added value to the platform, by increasing customer retention and customer lifetime value.
"I honestly have not thought about payroll since switching to Homebase Payroll — which is the best endorsement I can give a platform designed to make you more efficient or take away a tedious task."
Results of our collaboration
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Homebase now makes it easier to pay hourly teams by bringing timesheets and full-service payroll into one place. This solves a huge headache for customers who were manually transferring hours and wage data between systems, wasting time and risking costly errors in the process. With the addition of payroll as an offering, Homebase furthers their brand promise of a true, all-in-one operating system for hourly workers.
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