Product updates
All updates
Changelog
01
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25
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24
New South Carolina and West Virginia Setup Parameters
As of the first quarter of 2024, all employers in South Carolina and West Virginia will be required to report Standard Occupational Classification (SOC) codes for all employees. More information about SOC Codes can be found from the agencies’ websites (e.g., Occucoder). In addition, West Virginia is requiring employers to provide the County Name associated with the primary work location of all employees.These new setup parameters will be available for employers by January 26th, 2024, and the onboard status for affected employees will be updated to Needs Attention. Employers will have until March 31st, 2024, to update all new parameters and ensure timely unemployment filing.
Changelog
01
/
25
/
24
New South Carolina and West Virginia Setup Parameters
As of the first quarter of 2024, all employers in South Carolina and West Virginia will be required to report Standard Occupational Classification (SOC) codes for all employees. More information about SOC Codes can be found from the agencies’ websites (e.g., Occucoder). In addition, West Virginia is requiring employers to provide the County Name associated with the primary work location of all employees.
These new setup parameters will be available for employers by January 26th, 2024, and the onboard status for affected employees will be updated to Needs Attention. Employers will have until March 31st, 2024, to update all new parameters and ensure timely unemployment filing.
Changelog
01
/
25
/
24
Secondary Review Requests for Fraud Termination
You can now appeal a company’s fraud termination in Console, streamlining a process which was previously only available through one-off support ticket requests. When a company has been terminated due to fraud, you’ll see a ‘Request Secondary Review’ button surfaced in Console, which will prompt you to provide as much additional context about the company as possible. You will also be able to upload additional documentation via the ‘Company Actions’ tab.
Changelog
01
/
25
/
24
Secondary Review Requests for Fraud Termination
You can now appeal a company’s fraud termination in Console, streamlining a process which was previously only available through one-off support ticket requests. When a company has been terminated due to fraud, you’ll see a ‘Request Secondary Review’ button surfaced in Console, which will prompt you to provide as much additional context about the company as possible. You will also be able to upload additional documentation via the ‘Company Actions’ tab.
Product Announcement
01
/
18
/
24
Introducing our newly revamped Help Center
We updated the look and feel of our Help Center (formerly “Knowledgebase”), so it’s easier to find and digest information. Added categories will help to meet you where you are on your payroll journey: Getting Started, Payroll Fundamentals, Support, Running Payroll, Filing Taxes, and Moving Money. Key highlights include a newly added FAQ page and Check Glossary and direct links to our API Guides and Release Notes. If you have any articles bookmarked, you may find the links to those articles broken. You can easily find them again using our Search feature on the top of each page and create a new bookmark link. We are continuing to update our Help Center regularly to make sure it remains a great resource for understanding payroll and resolving issues.
Product Announcement
01
/
18
/
24
Introducing our newly revamped Help Center
We updated the look and feel of our Help Center (formerly “Knowledgebase”), so it’s easier to find and digest information. Added categories will help to meet you where you are on your payroll journey: Getting Started, Payroll Fundamentals, Support, Running Payroll, Filing Taxes, and Moving Money. Key highlights include a newly added FAQ page and Check Glossary and direct links to our API Guides and Release Notes.
If you have any articles bookmarked, you may find the links to those articles broken. You can easily find them again using our Search feature on the top of each page and create a new bookmark link. We are continuing to update our Help Center regularly to make sure it remains a great resource for understanding payroll and resolving issues.
Changelog
01
/
18
/
24
New Iowa W-4 Withholding Form
The Iowa Department of Revenue (DOR) has updated Form W-4, Iowa Employee Withholding Allowance Certificate. The new form has updated the filing status and now requires the employee to provide an allowance amount instead of the number of allowances. If an employee fails to fill out the new Iowa W-4 form, the agency has provided a default calculation. The new form will be available in Console and Onboard by January 19th, 2024.
Changelog
01
/
18
/
24
New Iowa W-4 Withholding Form
The Iowa Department of Revenue (DOR) has updated Form W-4, Iowa Employee Withholding Allowance Certificate. The new form has updated the filing status and now requires the employee to provide an allowance amount instead of the number of allowances. If an employee fails to fill out the new Iowa W-4 form, the agency has provided a default calculation. The new form will be available in Console and Onboard by January 19th, 2024.
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