Product updates

We have added additional filters to the Failed Filings Report in Console to allow filtering by monthly and annual filings. Previously, monthly failed filings were reported via Zendesk. Monthly and annual filings are also available through the Tax Filings API.

You can now appeal a company’s fraud termination in Console, streamlining a process which was previously only available through one-off support ticket requests. When a company has been terminated due to fraud, you’ll see a ‘Request Secondary Review’ button surfaced in Console, which will prompt you to provide as much additional context about the company as possible. You will also be able to upload additional documentation via the ‘Company Actions’ tab.

As of the first quarter of 2024, all employers in South Carolina and West Virginia will be required to report Standard Occupational Classification (SOC) codes for all employees. More information about SOC Codes can be found from the agencies’ websites (e.g., Occucoder). In addition, West Virginia is requiring employers to provide the County Name associated with the primary work location of all employees.

These new setup parameters will be available for employers by January 26th, 2024, and the onboard status for affected employees will be updated to Needs Attention. Employers will have until March 31st, 2024, to update all new parameters and ensure timely unemployment filing.

The Georgia Department of Revenue (DOR) has updated Form G-4, State of Georgia Employee’s Withholding Allowance Certificate. Employees will be required to provide this new form, and will have an onboard status of Needs Attention until doing so. If an employee fails to fill out the new Georgia Form G-4, a default calculation will be used. This new form will be available in Console and Onboard by January 26th, 2024.